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Privacy Policy

Notice to Conduct (Table of Contents)

This Table of Contents serves as your high-level map to our privacy landscape. By organizing our practices into logical categories, we ensure that you can transition easily from broad concepts to specific technical details regarding your data protection.

  1. Our Identity and Commitment

  2. The Lifecycle of Your Data

  3. Safety, Security, and Strategic Partnerships

  4. Personalization and Marketing Engagement

  5. User Empowerment and Data Longevity

  6. Protecting the Next Generation

  7. Direct Support and Communication

1. Our Identity and Commitment

The foundation of our relationship with you is built on clarity and mutual understanding. Before we examine specific data points, it is important to establish the scope of this agreement and our identity as a brand. By engaging with our platform, you are entering a secure environment where your privacy is treated as a fundamental right.

Polynesian Pride (“we”, “us”, or “our”) provides this policy to describe how your personal information is managed when you visit or make a purchase from stories.polynesianpride.co (the “Site”).

2. The Lifecycle of Your Data

Building on our commitment to transparency, we maintain a clear stewardship process for the information that enters our system. This journey begins the moment you arrive on the Site and continues through the successful fulfillment of your orders.

Information We Collect

To provide a reliable experience, we categorize the data we gather into two distinct groups, ensuring you know exactly what is tracked automatically versus what you provide intentionally:

  • Device Information (Automated): We collect technical data like IP addresses, browser types, and time zones, alongside navigation patterns via Cookies, Log Files, and Web Beacons. To learn more about cookies or how to disable them, you can visit https://www.allaboutcookies.org.

  • Order Information (Manual): During checkout, we collect essential details including your name, shipping/billing addresses, email, and encrypted payment information.

How We Utilize This Data

The primary purpose of this data is to fulfill our operational promises to you. These details allow us to:

  • Process Transactions: Arranging shipping, processing payments, and providing invoices.

  • Maintain Support: Communicating updates regarding your orders and responding to inquiries.

  • Screen for Risk: Protecting both you and our platform by analyzing data for potential fraud.

3. Safety, Security, and Strategic Partnerships

Because the information we collect is vital to your security, we shift our focus to the rigorous protections we have in place. Maintaining this security often requires collaboration with trusted technical partners who help us maintain high standards of site performance and legal compliance.

Safeguarding Your Information

We implement advanced technical measures to ensure your data remains confidential and secure throughout your journey:

  • Encryption: Utilizing SSL technology to protect data during transmission.

  • Payment Integrity: Leveraging PCI-DSS compliant gateways so that full credit card numbers are never stored on our servers.

  • Internal Protocols: Limiting data access only to authorized personnel required for order fulfillment.

Trusted Third-Party Collaboration

Transparency regarding external partners is essential to your peace of mind. We share information only with entities that enhance our service:

  • Analytics: We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

  • Opt-Out Control: If you wish to prevent your data from being used by Google Analytics, you can opt-out here.

  • Legal Obligations: Disclosing data only when required to comply with laws or protect our legal rights.

4. Personalization and Marketing Engagement

Beyond the technical operations of the Site, we strive to create a shopping experience that feels relevant and tailored to your interests. We believe that marketing should be helpful rather than intrusive, and we provide you with the transparency needed to manage how you receive our updates.

SMS and Targeted Outreach: We use provided contact details to keep you informed of your order status and share offers we believe you will value. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

  • SMS Services: Sending order updates and abandoned cart reminders via phone notifications.

  • Behavioral Ads: Using interaction data to display relevant advertisements on platforms like Facebook, Google, and Bing.

  • Global Opt-Out: You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

5. User Empowerment and Data Longevity

As we provide a personalized experience, we remain steadfast in the belief that you should have final authority over your information. This control extends from your right to access your data to our policies on how long that data is allowed to reside within our systems.

Your Privacy Rights

Whether you are a resident of Europe with specific GDPR protections or a global user, we offer channels to manage your digital footprint:

  • Access & Deletion: The right to request a copy of your data or its total removal from our records.

  • Data Transfers: Notification that data is processed in secure environments outside of your home region, including the U.S. and Canada.

Retention Standards

We do not hold onto your information indefinitely. While we maintain order data to fulfill tax and business obligations, we respect your right to request deletion once these necessary requirements have been satisfied.

6. Protecting the Next Generation

A safe internet environment requires specific attention to the privacy of younger users. As part of our broader responsibility, we maintain strict guidelines to ensure our platform remains an adult-focused shopping environment.

The Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit data from children, and we encourage parents to monitor their children's online activities.

7. Direct Support and Communication

Our commitment to transparency concludes with an open invitation for dialogue. If any part of this policy requires further clarification, or if you wish to exercise your data rights, our compliance team is available to provide direct assistance.